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Company Profile

UBM China (Beijing) focuses on serving the customer management professionals - from frontline agents to executives - who wish to improve contact centre operations, empower contact centre employees and enhance customer loyalty. ICMI China team is committed to providing uncompromised objectivity and results-oriented vision through consulting, training and certification, events and informational resources.

Upcoming Events

12-14/09/16   ATC Global 2016

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Training & Consulting

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